b'AWARENESS GUIDE|Workplace Violence Checklist: Recommended Intervention & Prevention StrategiesNEGATIVE CONSEQUENCESfor Healthcare Professionals WPV results in numerous negative con-sequences impacting employees safety, R ather than merely responding following an incident, the onus has changed towell-being, and quality care including:prevention strategies that can stop workplace violence before it ever occurs.High staff turnover and employment With that in mind, here are a few highlights of popular intervention and pre- costs vention strategies utilized in some of the countrys leading facilities. Education andHigh rates of staff absencecommunication are the keys to prevention.Increased litigationWeve also included a few tips to reduce the impact of those incidents that do occur.Decreased patient satisfaction, out-comes, and experiencePrimary Prevention: Use educational resources and other strategies to identifyMedication errorsand reduce vulnerabilities in order to prevent workplace violence. Low morale and teamworkParticipate in workplace violence prevention programsBurnoutUnderstand, engage and develop related workplace policy and proceduresInsomnia Participate in workplace violence education programs and continuing educa- Increased stressDepressiontion courses Increased substance misuseLearn to assess & identify danger in the workplace: question, anticipate, pre-PTSDvent, respond Disabilityknow how to use environmental controls to both prevent and reduce violent incidents Social dysfunction ncorporate self-care and wellness into your life Retaliatory violenceICOMMON TYPES OF VIOLENCERemain open to receiving feedback from consumers, family members,colleagues Assault: Intentional behavior that harms another person (including sexual assault)Secondary Prevention: Implement and use existing strategies and processesAbuse: Behavior that humiliates, that will help reduce the negative impact of workplace violence. degrades, or otherwise displays a lack of Help implement a comprehensive workplace violence programrespect or dignity and value of an individual. Use crisis intervention strategies Physical Violence: The use of force against another individual or group, result-Assess, plan, and intervene to reduce the potential for workplace violenceing in physical, sexual, or psychological Use existing administrative controls harm including, beating, kicking, slapping, Use existing environmental controls (visitor access, panic buttons, etc.) stabbing, grabbing, pushing, shooting, bit- Use the approved reporting system ing, and pinching. Bodily injury is the most common outcome of violence that most Report concerns about weaknesses in the system healthcare providers encounter in their daily Improve processes and communication job. Many healthcare personnel work alone, Tertiary Prevention: Engage in and recommend activities to reduce the conse- have access to medications, provide care for quences of workplace violence. distressed individuals, and maintain close and frequent contact with patients and fam-Engage in continued improvement of workplace violence prevention programsily members. Participate, as appropriate, in post-incident meetings Psychological Violence: Verbal abuse, Use appropriate counseling programs after an incident of workplace violence bullying, harassment, and threats to harman individuals physical, mental, spiritual, Refer others to grief counseling or other mental/physical health services as neededmoral, or social development.Express sympathy and provide support to bystanders and survivorsThreat: The promised use of physical SOURCE: force or power, including the psychologi- 2015 American Nurses Association - Professional Issues Panel on Incivility, Bullying,cal, resulting in fear of physical, sexual, orand Workplace Violence psychological harm or other negative con-sequences to the target group or individual.6 AWARENESS GUIDE|2020| www.elitecme.com'