Complete Your CE Test Online - Click Here CONDUCTING A PROFESSIONAL CLIENT INTERVIEW AND MASSAGE THERAPY SESSION Final Examination Questions Select the best answer for each question and mark your answers on the answer sheet found on page 53 or complete your test online at Massage.EliteCME.com. 11. What is the first step in the interview process as you greet clients? a. Preparing your treatment room. b. Having the client fill out all needed paperwork. c. Make a mental note of the client’s posture, manner of walking, skin condition and so on. d. Offering a glass of water. 12. After completion of paperwork and to establish rapport, it is prudent to begin your interview by: a. Discussing a client’s medical history. b. Asking about pain complaints. c. Doing a postural analysis. d. Getting to know the client on a personal level. 13. When asking questions about clients’ past massage experience, which of the following is NOT necessary to know? a. The name of their previous therapist. b. How often they receive massage. c. Were they treated for pain complaints. d. The body position used to begin their massage. 14. Which of the following conditions would require being under control through medication and necessitate a doctor’s prescription authorizing massage? a. Strained quadriceps muscle. b. Tendinitis. c. Diabetes. d. Acne. 15. For effective rehabilitation of a pain complaint, how many times a week should a client receive massage treatment. a. 7. b. 1. c. 4 to 5. d. 2 to 3. 16. All of the following should be explained to a client except: a. Pain scales. b. Treatment plan. c. Nutrition choices. d. Draping. 17. Providing a deep tissue massage without pain requires: a. Extra strength. b. Applying forceful pressure quickly. c. Getting on the table for better leverage. d. Progressively deepening pressure as tissue allows. 18. When you explain how a client should receive a massage, all of the following topics should be discussed except: a. Shoes. b. Removing jewelry. c. Contact lenses. d. Getting off the table. 19. In a post-massage interview to conclude your session, which of the following is an appropriate question? a. Do you feel better now? b. Are you feeling good? c. What do you feel now? d. Did I do a good job? 20. What is a positive outcome for explaining how to receive a massage? a. Knowing whether the client feels hungry or thirsty after a massage. b. Better client feedback after massage, allowing for more accurate documentation. c. More compliments for the massage therapist. d. A guarantee that a client will book another session. MIL02CPE18 Massage.EliteCME.com Page 17